SC2000 HOUSING INSTRUCTIONS
Room reservations at conference hotels are handled on a first-come, first-served basis through the Dallas Convention & Visitors Bureau (DCVB) Housing Bureau. Information regarding locations, rates and amenities are located in the Hotel Amenities Chart and Advance Program. Reservations must be made by using the SC2000 Housing Form (see below for printable version), the online reservation system (see below for details) or the SC2000 Housing Form in the Advance Program. Conference rates will not be given to persons who directly contact the hotels.
All hotels are in compliance with the Americans with Disabilities Act (ADA): guest rooms, common areas, meeting facilities and transportation services are within ADA requirements
This service is for individual room reservations only (roommates included). Exhibitors or attendees interested in reserving room blocks (10 or more rooms) or have special requirements regarding their reservations should contact the SC2000 Housing Coordinator for further assistance.
A $150 deposit is required for each room request in advance by check, money order or credit card in order to guarantee a reservation. This deposit will be processed within three (3) days of receipt. Deposit checks and money orders must be made out to DCVB and sent within 14 days of date processed. Total occupancy tax is 15% (subject to change). ALL ROOMS MUST BE GUARANTEED WITH A DEPOSIT OR YOUR RESERVATION WILL BE RELEASED!
ACKNOWLEDGMENTS AND CONFIRMATIONS
Please assign one person to make the reservations and inform the Housing Bureau of the other person(s)’ name. DCVB’s Housing Bureau will send a confirmation via mail, fax or email depending on the date your reservation was received.
GUARANTEES, CANCELLATIONS AND CHANGES
Guaranteed reservations are typically held until 6:00am the following morning, at which time the reservation and deposit are forfeited and a “no show” charge may be applied (individual hotel’s discretion for fees). However, each hotel has its own guarantee policy, so if you are going to arrive after midnight, it is important you notify the hotel of your planned late arrival to ensure your reservation and avoid any “no show” or cancellation fees.
If a notice of cancellation is received by the DCVB Housing Bureau prior to the deadline of October 6, 2000 the DCVB Housing Bureau will send a full refund. If your request is received after the deadline and at least seventy-two (72) hours prior to the arrival date, the deposit is refunded by the Hotel less a $10 processing fee. Deposits will not be refunded if a cancellation is received less than 72 hours prior to your arrival date. If you cancel a room, keep your reservation/cancellation number. This is your proof of cancellation should there be a dispute about billing. Name changes (including roommate information) are allowed as well as arrival and departure dates.
Changes to reservations must be made through DCVB’s Housing Bureau by phone, fax or email. At time of check-in, verify your departure date and make any date adjustments. Lack of notification may result in an additional night’s room charge plus applicable tax (at the discretion of individual hotels).
DEADLINE for Housing Reservations guaranteed at the conference rate: Friday, October 6, 2000. Reservations received after the cut-off date are accepted by DCVB’s Housing Bureau on a “space available” basis and cannot be guaranteed at the conference rates. Do not contact the hotels directly to make housing reservations.
MULTIPLE ROOM BLOCKS
If a room block of 10 or more is requested, a minimum of $150 deposit for each room is required in advance by check, money order or credit card and is NON-REFUNDABLE. This deposit will be processed within three (3) days of receipt. Depending on the hotel, a special contract with an attrition clause may be required by the person or group requesting 10 or more rooms. Purchase orders are not accepted. For more information and instructions, please contact the SC2000 Housing Coordinator (see above).
DEADLINE for Rooming Lists (10 or more rooms) with deposits to include names, arrival/departure dates, credit card numbers, type of accommodations and a primary contact person’s name, address, phone number, fax number and email address (see SC2000 Housing Formfor details required): Friday, September 22, 2000. If your rooming list is not received by the deadline date, your room block is automatically cancelled.
HOTEL LOCATIONS AND TRANSPORTATION
Most of the conference hotels are located within 10 blocks of the Dallas Convention Center. Conference bussing will be provided to all Conference hotels. There is also a DART Light Rail system that runs past most of the conference hotels as well as past the Convention Center. See Housing Map and Hotel Amenities Chart for details.
Conference Bussing will be provided during the conference (see “SC2000 Shuttle Bus Services” under “Information”). Car rental services are available at the rental car mall (about a 15 minute shuttle ride from the airport) and most hotels. Check with your hotel for the specific car rental service on their property. SuperShuttle provides transportation services to and from the airport. Their rate is currently $11 one way or $22 round trip. Taxi service and private town car services are approximately $27-$75 one way from the airport to the Conference Hotels.